4 Types Of MSP Services To Help Your Business

Updated October 6, 2023

A good managed service provider or MSP can provide a range of different IT and telephony services to support your business. This allows you to focus on what you do best, on managing and growing your business. You don’t need to learn and balance other skills that your business can’t manage without, but that doesn’t relate to what you actually do.

How can telephony solutions help a business?

The right telephony solutions ensure that your business is always connected and always available to your customers and employees, whether that’s with voice calls or video calls. Some MSPs will handle your business mobile phones too, in addition to your office telephone systems.

A good MSP will get to know your business, look at what you need, and check what will be the best and most cost-effective solution for your company. They will then design a telephone system that is specifically tailored to you. With such a system, you can save money by only using what you need, rather than having needlessly complicated systems that may be much more suited to larger businesses.

Many businesses, for example, now choose Voice over Internet Protocol or VoIP phone systems which are cloud-based, with crystal clear quality, excellent reliability, and give you the ability to video call with ease.

What sort of data and connectivity solutions do MSPs provide?

Your MSP could provide you with data storage and data backup solutions to keep your sensitive data safe and secure.

Some MSPs offer a whole range of services and some concentrate just on one service, such as ensuring connectivity with either business broadband or an alternative offering, such as leased lines, bonded broadband, or Fibre to the Premises (FTTP). Each option can give you secure, reliable, and fast internet connectivity that enables your business to run smoothly, without downtime or interruptions.

Whatever type of connection you need, there will be something out there that will work for your business. It’s a case of looking at what’s on offer, comparing prices and service level agreements, and choosing the best option for your business.

What sort of Microsoft Solutions do MSPs provide?

Microsoft Azure provides businesses with a whole range of different cloud services, including networking, analytics, and storage. It is a pay-as-you-go service and you will only pay for what you have used, which is ideal for smaller and budget-conscious businesses. You can host databases and virtual machines, use it for backup, storage, and disaster recovery, develop web applications, set up a virtual network or a CDN, and more.

A Microsoft Azure MSP is a highly skilled service provider, certified by Microsoft and able to give you exceptional management and support when using Microsoft Azure. This really can take your business to the next level and beyond, but you do need an expert to make the most of it.

An MSP can also help with the installation and configuration of Microsoft 365, to ensure it is continuously updated, expertly set up, and that all security measures have been taken to keep your sensitive company data secure. With Microsoft 365 a vital part of most businesses, if you don’t have an in-house IT department or at least a support person, an MSP can ensure your Microsoft 365 setup is everything it should be, and that you can count on them for help and troubleshooting.

Why are managed cyber security solutions important for businesses?

Cyber attacks are a constant threat to any business. No one can afford to have their systems hacked or damaged and their highly sensitive data stolen. Cybercriminals are keen to use any means they can to steal data and make money, including phishing scams, ransomware, viruses, trojans, spyware, worms, and more.

With a professional cyber security MSP, you can relax, knowing that your business is in good hands. An MSP can provide security solutions to prevent attacks, educate your staff on what to look out for, provide regular and secure backups, and should the worst happen, they’ll be able to restore your data to the latest clean backup quickly, with little loss of productivity.

Nowadays, cyber security isn’t something any business can afford to be without.

Get a range of quotes and talk to different MSPs to find the right solution for you, whatever services you need.

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