VoIP Apps: Answering Your Biggest Questions

VoIP stands for ‘Voice Over Internet Protocol’. It is a form of technology that allows you to make and receive calls over the internet, and with certain VoIP service providers, can also enable you to add additional features that can benefit you or your business.

What do VoIP service providers offer?

VoIP service providers such as Freezvon offer a range of products and services for their clients, in the form of plans and packages, suiting both personal and professional purposes.

These products and services include virtual phone numbers, the ability to create virtual offices with packages such as the ‘Virtual IP PBX’, and a range of additional features that their clients can add to their phone services, such as conditional call forwarding, IVR (Interactive Voice Response) menus, call analytics, call monitoring, greeting messages, personalized voicemails, hold music, forwarding to SIP apps, and much more.

What is the best VoIP app for android?

There are many answers to this question, and it largely comes down to what you’re looking for. If you are just looking for a straightforward experience that allows you to chat with friends, you might be better suited with an app such as Facebook Messenger or Whatsapp.

For businesses here more information, it is likely that a wider range of services will be required, therefore, apps such as Zoiper might be more preferable. With that being said, even apps such as Whatsapp can and are used regularly for business purposes. So it’s best that you compare what is available and see if it matches your business’s requirements.

Do VoIP apps use a lot of battery?

Typically the answer would be yes if you are using a mobile version, however, this can be rectified by using push notifications.

Can you forward calls to a SIP app that is installed on your computer (at the same time as your cell phone number)?

Absolutely, You can set up forwarding any way you want: for instance, it could run in parallel, meaning that you would receive a call to your computer and your phone at the same time, or it can run in succession, meaning that your cell phone would receive a call if you haven’t answered it on your computer after a specific amount of time.

Can you use one virtual number on several VoIP apps?

Yes, you can. If there are multiple users using one particular VoIP number, you can simply set up several SIP accounts, allowing your colleagues/employees to use their own account at their VoIP app. Features to look into: conditional call forwarding, IVR menu.

Can you use one VoIP app for several different VoIP numbers?

Yes. You can forward calls from several VoIP phone numbers, click here to purchase virtual VoIP number on Freezvon, to one SIP account, or you can use pro or premium versions of the apps to set up several SIP accounts, to use for outgoing calls.