With the release of Microsoft Exchange 2010, businesses must decide whether or not to upgrade from their previous edition of Exchange. According to Microsoft, Exchange 2010 offers businesses an opportunity to reduce IT costs. They are hailing Exchange 2010 as one of their greatest achievements in unified communications solutions to date.
Indeed, Microsoft Exchange 2010 does seem to offer a variety of features and new levels of reliability and performance.And if the product lives up to the hype, this latest edition probably will simplify administration, reduce IT overhead, help protect communications, and provide users with richer experiences and greater business mobility. Consider some of the following features and descriptions:
- Lower deployment cost: Exchange 2010 offers businesses reduce costs by addressing common infrastructure requirements such as e-mail back-up and archiving, voice mail integration, and mobile email access.
- Improved high availability and disaster recovery: Exchange 2010 also features a more simplified approach to high availability and disaster recovery than previous versions; this allows your business to achieve higher levels of reliability, as well as reduce the complexity of maintaining business continuity.
- Easier administration and decreased help desk dependence: Another benefit of Exchange 2010 is that it offers new self-service features that let your users/employees perform common tasks without help desk support – which can free up your IT resources.
- Enhanced mobility: Through an improved universal inbox experience, Exchange Server 2010 lets your users with access all of their business communications from a single location.
- Lower inbox overload and added productivity: Microsoft Exchange 2010 also offers features that enhance employee productivity through better email organization and prioritization.
- Transformed voice mail: This latest release of Microsoft Exchange will also offer your users the ability to receive/preview voice mail right in their inbox in text form.
- Simplified compliance: Better compliance and discovery are also offered by Microsoft Exchange 2010 through more efficient archiving.
- Safeguards for sensitive information: Exchange Server 2010 makes it easier to encrypt, manage, and control your company’s communications through centrally managed and enforced data protection and control features.
- Reduced risk of malware and spam: Exchange Server 2010 offers enhanced defenses against spam and junk mail, as well as support for an array of third party security product.
All this being said, undertaking a complete upgrade of your hardware and platform can be a costly undertaking. So one of the most cost-effective ways for business to upgrade to Exchange 2010 is probably through a hosted exchange provider that is certified by Microsoft. Such a solutions provider can guide you through the migration of your data from your own hardware to their hosted exchange solution. And because they’re Microsoft certified, you know that your data will be treated with due diligence.
Of course, before choosing a hosted exchange provider, you should probably shop around for one that can best meet your business needs. In this capacity, you should make sure to do three things: First, shortlist the Microsoft certified hosted exchange providers you are interested in working with. Second, check for reviews on these companies on popular hosting sites. Finally, get your IT team’s feedback — they might think of some questions you would’ve never thought to ask.