“Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.” – Paul Hawken
Have you just bought a Small Medium Enterprise (SME), or are you the owner/manager of a successful startup? Owning and managing an SME is an exciting, albeit daunting experience. Everything changes when you are the director of your own business. You need to determine sales strategies, manage staff, as well as make major decisions every day. Possibly the most important change is that you no longer follow orders, you give them!
The importance of the mobile platform when managing a business
The latest global statistics show that over half the world’s population accesses the Internet via one or more mobile devices, and these figures are expected to increase up to over 5 billion users in 2019. This simple statistic shows the tremendous impact that the mobile platform has and will continue to have on all businesses, irrespective of their size or shape.
Furthermore, we live in an interconnected world. Consequently, with few exceptions, you can interact with your employees and customers via a mobile phone like an S8 from anywhere in the world. All you need is an Internet connection to allow you to connect to your business’s virtual private network (VPN), email, and a messaging app to speak directly with your staff. On the one hand, this simple fact makes the management of your small business much easier; however, it is important to make sure that you stay on track during working hours without getting side-tracked by social media apps and mobile games, etc.
Managing your business from your phone
Your mobile phone can be your most useful business tool when you are both in and out of the office. Most business people use a laptop or desktop computer when they are in the office, and only transact on their mobile phone when they are out of the office. However, in theory, you can use your smartphone as your primary tool. It must be noted, however, that the small size of a mobile screen might make working on it during the office tedious and slow.
On the other hand, when you are on the road or out of the office, you can place orders at your client, manage your banking, keep up to date with email, as well as stay on track with a calendar and to-do list. It is even possible to write up rough drafts of the different business documents such as employment contracts, client service level agreements, as well as keep track of sales statistics, stock levels, supplier orders, and customer orders.
There are a large number of mobile applications on the various app stores that are either free or reasonably priced and are designed for general use. Furthermore, should you use SaaS (Software-as-a-Service) applications such as Customer Resource Management systems, your service provider should be able to provide you with the ability to login to the software via your mobile device.