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Top 5 reasons to outsource IT operations

Outsourcing business IT operations isn’t a new concept. For years firms have found their own reasons why they find that they cannot manage their IT alone.

For some it might be a case of rapid expansion; they find that they simply don’t have the time to monitor, manage and invest in new or existing services. Others might find that financially, it makes for a better decision. Why hire four senior IT staff on wages of £30,000+ when that same money could be put into just one supplier?

Generally speaking, most companies looking to outsource their IT do so for one of the following top five reasons:

1# Reduce costs

Not surprisingly, the aforementioned cost-driver is one of the main reasons companies decide to outsource their IT operations. In fact, analysts at the Gartner Group have previously stated that 80 per cent of companies cite cost-cutting as their main reason to outsource aspects of their business. Most will do so for the same reasons mentioned above – either its too expensive to justify hiring staff, or they’ve found that another company can do the job more efficiently.

2# Efficiency

Outsourcing is also thought of as one of the best ways to drive efficiency within a company. One could argue that the changing nature of information technology – through a constantly evolving hardware/software point of view – is the main reason why companies think that they can’t keep up with change, or that their staff aren’t trained enough to handle new technologies every other month.

Outsourcing IT provides an opportunity for firms to ‘trim the fat’ in terms of their existing technology and make it more efficient for their needs.

3# Access to new technology

Alternatively, businesses might decide that, rather than make their existing technology more efficient, that they just want to consistently upgrade their software systems to the latest technologies and innovations. Perhaps this today might entail migrating back-office functions to the cloud, or employing remote working applications for their employees?

Not all businesses have the time, nor money, to implement these solutions themselves, so might find themselves investing in managed IT service providers to keep them up-to-date on the cutting edge of technology and hyper-competitive.

4# Improved service

Whether it sounds likely to not, hiring someone else to manage the IT effort might actually result in improvements in company-wide IT services.

There are several reasons for this. One is that the managed provider is – as suggested previously – very likely to be on the cutting edge with regards to new concepts, processes and technologies. These are things that might otherwise not be attainable to those who are stuck in outdated software contracts, for example.

The knowledge and education of the people behind the IT sourcing company is resulting likely to be of a very high standard – possibly better than one might hope to recruit alone.

Perhaps most importantly is that service level agreements will be covered by managed providers. These documents could agree factors like 24/7 support, which a firm may not be able to ask of its own workers.

5# Freedom to concentrate on other projects

All-in-all, placing faith in another firm leaves a business free to concentrate on other duties. Perhaps this might be the outbound sales or marketing efforts? Even if a firm were to outsource, purely so that any existing IT staff can be utilised on other, more prosperous endeavours, then surely outsourcing is the guilt-free way to achieve this.

Author Bio:Nikita Pearce is a dedicated technical writer. At present she is researching on various modes in which Information Technology can help in business development. For more information visit http://www.solsis.co.uk/managedservices.php

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