If you are not experienced with personal computers, it can be very hard to know whether you are buying the right device for your needs. You could be paying too much for something you don’t really need, or you could be just paying too much. With so many suppliers/sellers and so many brand names on the market, it is important you get a second opinion before you invest your hard-earned cash. Having your own personalised and independent home computer support service or computer support provider is always a good idea. You can’t always trust who is selling something to you, can you? Here is a list of the top X questions to ask yourself before buying.
- How long have they been in the business of sales and support? The last thing you need is a computer that brings you nothing but trouble from a company that is not around when you need them. Buying from the Internet has made buying computers easy, but that does not mean a company is reliable or will be there in the future.
- What sort of guarantee or warranty are you getting? Even when you are buying a refurbished machine, you should be expecting a year warranty as a minimum. Even the better sellers of second hand devices will offer a period of warranty to make you feel at ease. One-year warranties and repairs are the standard with any machine, and your computer repairs deal should not include lengthy waiting times.
- How will your supplier handle your return and exchanges? A good provider will handle any problems with speed and ease. Apple has certainly set the standard for good repair and support provision, for example. You take your machine into one of their stores, and they fix it on their dime. You should expect a minimum turn-around time and it should not be costing you to sort out the problem
- What kind of help desk support are you being offered? Everyone will encounter problems with a personal computer. That does not always mean the device is defective. In many cases, a small problem can be fixed by support online or over the phone. You are buying a service when you buy a device, and that is extremely important to remember.
- Do you know this brand name? In recent years there has been an explosion in personal computer manufacturers. All personal computers are not the same, and often the best way to know if a computer is a good machine is by simply looking at the brand. If you don’t know the brand, it is highly likely it is a new player on the market and does not have the credibility or reliability of well-known producers.
- Is all the software pre-installed on the machine legal? Just because you have a copy of the software on your computer does not mean that is a legal copy. Some companies will save a lot of money by installing pirated software and operating systems on devices before sale. This will cause you trouble in the future when you go to update or upgrade.
If you are not comfortable with these 6 questions and the answers from any supplier, it is time to look somewhere else. Do not be fooled you are always getting a good deal, especially when you are buying online. Reputable sellers and suppliers have normally been in the business a long time. Sometimes paying a little more from a reliable source will actually be the better deal. Future support and repairs are everything.
Author Bio:- Tom Mallet is an Australian freelance writer and journalist. He writes extensively in Australia, Canada, Europe, and the US. He’s published more than 500 articles about various topics, including Computer support and Computer repairs.